Crowne Plaza Englewood
Front desk · 196 rooms
Reservation 48 29 13
Executive King · Fri → Sun · late check-out · pay link sent
Someone calls
Answered on the second ring, in their language. A guest, a diner, a resident, a patient’s family. Cilicia picks up like your best person on the desk — warm, quick, already knowing the ones who have called before. Eight languages, switched mid-sentence.
It finishes the job
The booking, the order, the appointment, the request. Not a message for someone to return — the whole thing, settled on the call. Where money is owed, a secure Apple Pay or card link by text; the hold lasts an hour and releases itself.
Your team sees everything
Bookings, callbacks and complaints, live. Every call lands in the Cilicia panel as it happens transcript, caller profile, payment state. Staff teach it a new fact in one plain sentence and it starts saying it on the next call, in every language.
Recent calls
The same care on every call, wherever it lands — consent before anything is booked, payment off the phone, a full record for your team.
Commission
10 %of revenue Cilicia books
Enterprise
Flatmonthly, per line — for desks that don’t sell
Restaurants
A flat monthly line, priced on how often your phone rings.
Counter
$500/ mo
1,000 calls a month
about 35 a day
Kitchen
$750/ mo
1,600 calls a month
about 55 a day
Rush
$1,000/ mo
2,300 calls a month
about 75 a day
Every plan carries the whole product: your full menu, eight languages, payment by text, your own screen. The only difference is call volume.
